Account & Billing
Team & Roles
Invite teammates and manage permissions.
Invite teammates into your organization and give each one a role that matches their job.
Team management lives at https://app.grandranker.com/users. Open it from Settings → Team Members.
Roles
Every member has one of three roles:
| Role | What they can do |
|---|---|
| Owner | Everything, including billing. The person who created the organization. |
| Admin | Full access except billing by default. Manage domains, settings, team, integrations and webhooks, view analytics and content. |
| Member | Day-to-day SEO work. Manage keywords and articles, view analytics, the dashboard and the team list. |
There is exactly one owner per organization. You can invite people as Admin or Member; the owner role can't be assigned or removed through the UI.
Inviting a teammate
- On the Team Members page, click Invite Member.
- Enter their Email Address and pick a Role (Member or Admin). The dialog summarizes what each role can do.
- Click Send Invitation.
The invitee gets an email titled "You're invited to join {organization}" with an Accept Invitation button. If they don't have a Grandranker account yet, they create one when accepting: they just confirm their name and click Accept invitation. If they're already logged in with the invited email, opening the link joins them instantly.
Invitations expire after 7 days. From the Pending Invitations list you can Resend Invitation (which extends the expiry), Copy Link to share it directly, or Cancel Invitation.
An email address can only belong to one organization. If someone's email is already tied to a different Grandranker organization, the invite can't be accepted with that address.
Managing members
The members table shows each person's role, join date and status. From the row menu (requires the manage team permission, available to admins or owners):
- Edit Details: change a member's name or switch their role between Member and Admin.
- Remove from Team: removes them from your organization. Their user account isn't deleted, but they lose all access to your data.
A few guardrails apply: you can't edit or remove yourself, the owner can't be edited or removed, and you can't demote or remove the last remaining admin.
FAQ
Do extra team members cost anything?
No. Team members are part of your organization's plan. There's no per-seat charge.
Can a member see billing?
No. Only the owner (and admins where billing permission has been granted) can open the billing portal. See Plans & Billing.
Can one person belong to two organizations?
Not with the same email address. Use a different email per organization. If you manage multiple client organizations, use Agency Mode instead, which is built exactly for that.
The invitation link says it's expired
Ask an admin to open Team Members → Pending Invitations and click Resend Invitation. This issues a fresh 7-day window to the same address.
Questions? Contact us at [email protected].