End User License Agreement

Effective Date: 29.09.2026

Last Updated: 29.09.2026

This End User License Agreement ("EULA") is an agreement between you and Kyuroku, IT storitve, d.o.o., Krtina 78, 1233 Dob, Slovenia, registration number 7558023000, VAT ID SI75553406, the operator of GrandRanker ("GrandRanker," "we," "our," or "us") for the use of the GrandRanker software platform, including its web application, AI tools, integrations, and any related updates (the "Software").

This EULA forms part of our Terms of Service ("Terms"). By creating an account, starting a trial, completing checkout, or using the Software, you accept this EULA. If you accept it on behalf of a company or client, you confirm that you are authorised to bind them, and "you" refers to that entity.

1. Definitions

  • Subscription: a paid plan that gives you access to the Software for a billing period (monthly or annual).
  • Trial: free or discounted access to the Software for a limited period.
  • Your Content: websites, data, keywords, brand information, and other material you provide or connect to the Software.
  • Output: articles, reports, recommendations, and other material generated by the Software for you.
  • Authorised Users: people you allow to access your account, such as your employees or contractors.

2. Licence Grant

Subject to your compliance with this EULA and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Software during your Trial or paid Subscription, within the limits of your plan, for your own business purposes.

If you are an agency, you may use the Software to deliver services to your own clients, provided that the clients themselves do not receive access to your account and you remain responsible for all use made on their behalf.

3. Ownership

The Software is licensed, not sold. We and our licensors retain all rights, title, and interest in the Software, including its code, design, models, prompts, workflows, databases, trademarks, and documentation. No rights are granted to you except those expressly set out in this EULA.

If you send us feedback or suggestions, we may use them freely without any obligation to you.

4. Your Content and Output

You keep ownership of Your Content. You grant us a licence to host, process, and use Your Content only as needed to provide and improve the Software for you. You confirm that you have the rights needed to provide Your Content and to publish Output on your websites.

As between you and us, you may use the Output generated for your account for your business. We do not claim ownership of Output. Similar Output may be generated for other customers, and we do not guarantee that Output is unique or eligible for copyright protection.

Output is generated with the help of artificial intelligence and may be inaccurate, incomplete, or outdated. You are responsible for reviewing Output before you publish or rely on it, and for everything published on your websites.

5. Restrictions

You may not, and may not allow anyone else to:

  • Copy, modify, or create derivative works of the Software
  • Reverse engineer, decompile, disassemble, or attempt to derive the source code, models, or prompts of the Software, except to the extent this restriction is prohibited by law
  • Resell, rent, lease, sublicense, or provide the Software to third parties as a service
  • Share login credentials or let more people use an account than your plan allows
  • Create multiple accounts or Trials to avoid payment or exceed plan limits
  • Circumvent usage limits, credits, access controls, or security measures
  • Access the Software with bots, scrapers, or other automated means, except through interfaces we provide for that purpose
  • Use the Software to build a competing product, or to copy its features or content
  • Use the Software for spam, unlawful content, infringement of third-party rights, or any activity that violates the policies of search engines or platforms you connect

6. Plan Limits and Credits

Your plan determines the number of websites, articles, credits, and features available to you. Unused allowances do not roll over unless stated otherwise at purchase. Credits have no cash value and cannot be transferred or exchanged for money. We may apply reasonable fair-use limits to protect the stability of the Software for all customers.

7. Trials

Trials are limited to one per person and business. The duration, price, and any automatic conversion to a paid Subscription are shown at signup. If a Trial converts to a paid Subscription, you will be charged at the end of the Trial unless you cancel before it ends. Your licence ends automatically when a Trial ends without conversion.

8. Fees, Renewal and Non-Payment

The licence in Section 2 is granted in exchange for payment of the fees for your plan. Billing, automatic renewal, cancellation, failed payments, suspension, late payment, and payment disputes are governed by Section 11 of the Terms. In summary:

  • Subscriptions renew automatically at the end of each billing period until you cancel.
  • Only cancelling in your account settings or by email cancels a Subscription. Stopping using the Software, or a failed payment, does not.
  • If a renewal payment fails, the renewal fee remains due and we may retry the charge.
  • If payment remains outstanding, your licence is suspended until the overdue amount is paid, and we may terminate your Subscription.
  • Fees for billing periods in which the Software was available to you remain payable after suspension or termination.

Refunds are governed by our Refund Policy, including the 14-Day Money-Back Guarantee for first-time subscribers.

9. Third-Party Services and Data

The Software relies on third-party services, such as search engines, AI model providers, SEO data providers, website platforms, and payment processors. Your use of connected services is subject to their terms. We are not responsible for their availability, accuracy, or changes, including changes that limit what the Software can do. Ranking, traffic, and search data shown in the Software are estimates.

10. No Guarantee of Results

Search engines and AI assistants decide rankings, citations, and visibility using algorithms we do not control. We do not guarantee any specific ranking, traffic, citation, lead, revenue, or other outcome from using the Software or publishing its Output. Your fees are for access to the Software, not for any particular result.

11. Warranty Disclaimer

To the fullest extent permitted by law, the Software is provided "as is" and "as available," with all faults and without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. We may update, change, or discontinue features of the Software at any time.

12. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, rankings, traffic, data, or goodwill, arising from or related to the Software or this EULA.

Our total liability arising from or related to the Software or this EULA is limited to the amount you paid us for the Software in the 12 months before the event giving rise to the claim.

Nothing in this EULA limits liability for intent or gross negligence, for death or personal injury caused by negligence, or any other liability that cannot be limited or excluded by law.

13. Indemnity

If you use the Software as a business, you agree to indemnify us against third-party claims, losses, and reasonable costs arising from Your Content, content you publish using the Output, or your breach of this EULA or applicable law.

14. Suspension and Termination

This EULA remains in effect while you have an account. We may suspend or terminate your licence if you breach this EULA or the Terms, including for non-payment. You may end it by cancelling your Subscription and closing your account.

When your licence ends:

  • You must stop using the Software
  • Amounts owed up to the end date remain payable
  • Output already published on your websites remains yours to use
  • We may delete your account data 30 days after termination, unless the law requires us to keep it longer

Sections 3, 4, 8 (for amounts owed), 10, 11, 12, 13, 16, and 17 survive termination.

15. Consumers

The Software is intended for businesses and professionals. If you are a consumer, you keep all mandatory rights you have under the laws of the country where you live, and any provision of this EULA that conflicts with those rights does not apply to you.

Consumers in the European Union have a 14-day right of withdrawal from distance contracts. Because the Software starts immediately after purchase, you may withdraw within 14 days of your first purchase by contacting us, and we will refund you in full.

16. Governing Law and Disputes

This EULA is governed by the laws of the Republic of Slovenia, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. Disputes are subject to the jurisdiction of the competent courts of the Republic of Slovenia. Consumers may also bring proceedings in the courts of the country where they live.

17. General

  • Changes. We may update this EULA. We will notify you of material changes through the Software or by email at least 30 days before they take effect. If you do not agree, you can cancel before they take effect.
  • Order of precedence. If this EULA conflicts with the Terms on the licence to use the Software, this EULA prevails. On everything else, the Terms prevail.
  • Severability. If any provision is found unenforceable, the rest of this EULA remains in effect.
  • No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.
  • Assignment. You may not transfer this EULA without our written consent. We may transfer it as part of a merger, acquisition, or sale of assets.
  • Language. This EULA is written in English. If it is translated, the English version prevails, to the extent permitted by law.

18. Contact

If you have any questions about this EULA, please contact us at:

Kyuroku, IT storitve, d.o.o. (operator of GrandRanker)

Krtina 78, 1233 Dob, Slovenia

Registration number: 7558023000

VAT ID: SI75553406

Email: